![]() If you’ve received a low battery notification earlier, press and hold the Program button for a few seconds before installing the new batteries. Get a new set of alkaline batteries and replace the old ones. If it opens, low battery power might be the culprit. If the lock is stuck in the lock position, try to unlock it with a physical key. If your Kwikset SmartCode Lock gets stuck, the batteries could be low. That said, if the lock is still stuck, continue to the next step. If this method doesn’t work for you, try this method or refer to your user manual for guidelines. Note that the procedure to perform the door handing detection may vary depending on the model of your Kwikset lock. Next, lock the door from inside your home. ![]() You have finished performing the door handing detection on your lock.Release the Lock button when this happens. The deadbolt on the interior of the lock will also swing around. You’ll now hear several beeps from the lock.While still holding the Lock button, re-insert the battery pack into the lock.Next, press and hold the Lock button on the keypad of your Kwikset lock.Go inside your home and remove the interior cover of the lock.To resolve this issue, perform the door handing direction to teach the lock the orientation of your door. If you don’t perform the door handing detection, your deadbolt may swing in the wrong direction when you are using it. Your Kwikset lock might be jammed because you haven’t performed the door handing detection process on your lock after installation.ĭoor handing detection is also required when you move your lock to another door. Troubleshooting a Stuck Kwikset Lock Perform the Door Handing Detection Process Align Your Strikes to the Latch on the Lock.Drill Your Bore Hole to the Correct Depth.Ensure that You’ve Used the Correct Deadbolt.Perform the Door Handing Detection Process.
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